Thursday Jul 29th, 2010
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Shipping
Most items will be shipped via U.S. Postal Service with a tracking number and requirement for signature upon receipt. Some items may require additional shipping costs due to their size. If you have any questions or concers about shipping, please contact us via one of the following:

Phone: (828) 260-1373
Email: sales@fourthdaughter.com

Returns
If there is a problem with your order, please contact us immediately. We offer a full guarantee on all pieces that we sell. An invoice must accompany all returns. Items must be returned within 30 days of receipt of the item and may only be returned towards the exchange of another item. Cash or credit refunds will not be given. Returns will not be accepted after 30 days. Shipping costs are not refundable. If you have a question about returning an item, please call or email us at either of the following:

Phone: (828) 260-1373
Email: sales@fourthdaughter.com

We will notify you via email once we have received and processed the returned item. You can expect the replacement of an item or an exchanged items within seven to fourteen days of our receiving your return.

Damaged Packages
Damaged packages are the responsibility of the carrier. Please call your local U.S. Postal Service office if damages occur. They will in turn contact us, and we will work with them in order to replace your damaged goods.
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